We came to Vodafone in Rieti on Saturday. Fantastic, we will have our modem in 3 days we were told. Easy peasy!! Nope. We called yesterday (because we never received the so called “pick up your modem email” and got the lady Mariam. She is who helped us set up the WiFi contract & said the modem will be ready Wednesday. Over the phone she said there was an issue and we should come tomorrow to the shop. Well …here we are and apparently I have an old outstanding invoice apparently that I didn’t pay – SO they blocked the account. Insert bleeping. This is Mariam & the other worker yelling across the store in Italian … I have no clue what is being said about me.
This is Mike “live parking“ outside because he can’t find a spot.
This is Kerri looking for friggin candid camera in Vodafone ….
Why is everything we do a flippin fiasco. Why. Everything we do. Everywhere we go. Everything we try. It’s unbearable… I know Mike, It’s totally believable.
Now I’m trying to google translate to them that I’ve:
1- never lived in Italy
2- never had Vodafone
3- I need wifi
4- Where can I find vodka. And I don’t even drink. 🤪
What the actual flipping flip. Is there really another Kerri Lee Dunn Smart who has Vodafone that didn’t pay her invoice.
They took copies of all my documents AGAIN. Lucky for me I had my Codice Fiscale & passport copies in my pocketbook. Why she needed it again, I have no idea She wrote a # on the contract told me to “call or fax”. The kid I think was saying they could do it, where the hell and I suppose to find a fax now. So, she did fax everything in the back office ~ Grazie.
I believe we ended off with something like “try again in 3 days for the modem”.
